Agency WordPress Theme — Expert Developer Help

About Agency WordPress Theme WP Theme

Agency is a WordPress theme by Designthemes built for creative studios, marketing firms, and digital agencies. It ships with a drag-and-drop page builder, a solid set of pre-built demo layouts, and a portfolio system that covers most agency presentation needs out of the box.

The theme leans on WPBakery Page Builder and includes shortcodes for team members, client logos, service grids, and testimonials. It supports WooCommerce if you want to sell services or products directly from the site.

Performance is acceptable on a clean install, though the bundled plugins add weight. The demo content import works reliably, which cuts setup time considerably. Overall it suits agencies that want a polished site without building everything from scratch.

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Agency has a learning curve once you move past the demo. WPBakery customisation, shortcode conflicts, and theme-specific hooks trip up developers who haven’t worked with it before. Our team has hands-on experience with Designthemes products and works exclusively through Codeable, a vetted WordPress developer network. You get a matched expert, not a generalist. Post your project and receive an estimate within 24 hours.

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Pros

Includes 15+ pre-built demos covering common agency layouts, reducing initial setup time
Built-in portfolio post type with filterable categories works well for case study presentation
WPBakery Page Builder included in the theme price, no separate licence needed
WooCommerce compatible for agencies selling digital products or packaged services
Responsive layouts hold up well across device sizes without heavy manual adjustment

Cons

WPBakery shortcodes create page builder lock-in, making future theme migrations painful
Bundled plugins increase page weight and can conflict with independently installed versions
Theme options panel is dated compared to full-site editing or block-based themes
Demo import occasionally fails on managed hosting with strict PHP timeout limits
Support response times from Designthemes can be slow for complex or code-level issues

Who is Agency WordPress Theme for?

Digital Marketing Agency

Agency’s service grid layouts and case study templates map directly to what a digital marketing firm needs. Team sections, client logos, and a results-focused homepage structure are all included. A developer can wire up the portfolio to display campaign work by industry or service type.

Creative Studio or Design Portfolio

The filterable portfolio and full-width image layouts suit studios that lead with visual work. Custom lightboxes, project detail pages, and animated gallery sections are achievable with the built-in WPBakery elements. Branding adjustments to typography and colour require minimal custom CSS.

Software Development Company

Software companies can use Agency’s service and feature sections to present technical offerings clearly. The icon boxes, process timelines, and pricing tables translate well for SaaS or custom development services. A developer can add a knowledge base or documentation section as a custom post type.

PR and Communications Firm

PR firms need credibility signals front and centre. Agency’s media coverage sections, testimonial sliders, and client logo strips handle that well. The blog layout supports thought leadership content, and the contact forms can be customised for press enquiries or speaking requests.

Freelance Consultant Website

Freelancers get a professional presence without building from scratch. The one-page layout demos work well for consultants who want portfolio, services, and contact on a single scrolling page. Setup is fast with the demo importer, and a developer can trim the excess for a leaner result.

Customizing Agency WordPress Theme

Out of the box, Agency covers the basics, but most client sites need changes that go beyond the theme options panel. Typography, spacing, layout structure, and custom post type behaviour often require direct code work.

An Agency WordPress Theme expert can extend the built-in shortcodes, create custom WPBakery elements, and adjust the theme’s CSS without breaking updates. More involved work includes custom portfolio filters, animated sections, multilingual setup with WPML, or rebuilding specific templates to match a brand guide precisely.

If the visual editor is limiting you or the default demo styles are bleeding through despite overrides, a developer who knows this theme’s structure will fix it faster and cleaner than trial and error in the customizer.

Recommended plugins for Agency WordPress Theme

Agency pairs well with several plugins that extend its default feature set. Gravity Forms or WPForms handle contact and project inquiry forms. WooCommerce adds direct service or product sales. WPML or Polylang cover multilingual needs for international agencies.

For speed, a caching plugin like WP Rocket combined with image optimisation makes a measurable difference. Check our WordPress performance service if load times are a concern. If organic search matters to your agency, pairing Agency with proper technical setup via our WordPress SEO service fills that gap.

Not sure which plugins to use? This WordPress plugins directory covers the most popular options with reviews and setup guides.

Agency WordPress Theme common issues

Agency WordPress Theme demo import not working

Demo import failures in Agency are usually caused by PHP memory limits, max execution time settings, or upload size restrictions on your host. Increase memory_limit to at least 256M and set max_execution_time to 300 in your php.ini or via your host’s control panel. If the import still stalls, try importing XML content manually via the WordPress importer tool. Our WordPress bug fixing service can resolve this quickly.

WPBakery Page Builder not showing in Agency theme

If WPBakery isn’t activating in Agency, it’s almost always a plugin activation conflict or a missed step in the theme’s required plugin setup wizard. Go to Appearance > Install Plugins and activate WPBakery from there rather than installing a separate copy. Having two versions installed simultaneously causes the editor to disappear entirely. Deactivate any standalone WPBakery installs and re-run the theme’s setup prompt.

Agency WordPress Theme slow loading after setup

Agency loads several scripts and styles from bundled plugins by default, many of which aren’t needed on every page. Start by installing a caching plugin and enabling CSS and JS minification. Use a tool like Query Monitor to identify slow database queries or render-blocking assets. Disabling unused WPBakery elements through the plugin settings also cuts load. For deeper optimisation, see our WordPress performance service.

Agency theme portfolio filter not working on mobile

Portfolio filter issues on mobile in Agency usually come down to a JavaScript conflict with touch events or a CSS z-index problem blocking the filter bar. Check the browser console for JS errors and test with all other plugins disabled to isolate the source. If the filter works on desktop only, the isotope or MixItUp library the theme uses may need a touch event patch. A developer can apply a targeted fix without altering core theme files.

Agency WordPress Theme FAQ

Is Agency WordPress Theme good for a real agency website?

Yes, for most agency use cases it covers the fundamentals well. Pre-built demos, portfolio layouts, service sections, and team pages are all included. Where it falls short is in flexibility beyond the demo styles and performance on heavier builds. For a professional result, custom development work on top of the theme is usually needed.

Does Agency theme work with Gutenberg?

Agency has limited native Gutenberg support. Most of its layouts are built with WPBakery shortcodes, which don’t translate to the block editor. You can use Gutenberg for basic pages, but the theme’s visual features largely depend on WPBakery. If you want a block-first workflow, Agency isn’t the right fit without significant custom work.

Can I use Agency theme without WPBakery Page Builder?

Technically yes, but most of the theme’s demo content and layouts are tied to WPBakery shortcodes. Removing it leaves you with plain text output where styled sections used to be. You’d need to rebuild those pages using another page builder or custom blocks, which is a significant effort. It’s not a straightforward swap.

How do I update the Agency theme without losing customisations?

Always use a child theme for any CSS or template changes. Customisations made directly to the parent theme files will be overwritten on update. Theme options saved in the database are safe. Before updating, back up the site, note any custom code locations, and test on a staging environment first. Our WordPress maintenance service handles this process regularly.

Is Agency WordPress Theme compatible with WPML?

Agency is listed as WPML compatible by Designthemes. In practice, translating WPBakery-built pages through WPML requires the String Translation and Page Builders modules. Setup takes time and occasional shortcode strings need manual attention. For a multilingual agency site built on this theme, working with a developer familiar with both WPML and WPBakery saves significant time.

Hire an Agency WordPress Theme Developer

Whether you need a full Agency theme setup, custom template work, or fixes to an existing site, we can help. Work is scoped clearly before anything starts. No surprises on cost or timeline. Get a free estimate and hear back within 24 hours. There’s no obligation to proceed, and the estimate costs nothing.